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Terms of Service

Last updated: 12/17/2025

1. Acceptance of Terms

These Terms of Service ('Terms') govern your access to and use of PlantOS, including our websites, apps and any related services (collectively, the 'Service'). By creating an account or using the Service in any way, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

2. Description of Service

PlantOS is a plant management platform for collectors, breeders, sellers and brokers. It provides tools to:

  • Log and track plants, leaves, flowers and propagations
  • Record feeds, nutrients, substrates and environment data
  • Manage imports, sales, listings and basic CRM information
  • Use AI supported features for nutrition planning and troubleshooting
  • Contribute anonymous, aggregated data to plant care and preservation efforts

We may add, change or remove features over time. The specific features available to you may depend on your subscription level and role.

3. Eligibility and User Accounts

To use the Service you must be at least the age of majority in your jurisdiction and capable of entering into a binding contract. By creating an account you confirm that this is the case.

When you register for an account you agree to:

  • Provide accurate, current and complete information
  • Keep your account information updated and accurate
  • Maintain the confidentiality of your login credentials
  • Be responsible for all activity that occurs under your account
  • Notify us promptly if you suspect any unauthorized access or use

You may also be invited to join organizations or teams within PlantOS. In those cases, your access to shared resources and data is determined by the organization owner or admin.

4. Subscription and Payment

PlantOS may offer free and paid plans. Details of current plans and prices are provided separately. By subscribing to a paid plan you agree to:

  • Pay all applicable fees for the selected plan
  • Provide current, complete and accurate billing information
  • Authorize us and our payment processors to charge your payment method on a recurring basis
  • Be responsible for all charges associated with your account and organizations you own

Subscription fees are generally non refundable except where required by law. We may change prices or plan features in the future. If we make material changes to pricing, we will provide advance notice in line with applicable law and give you an opportunity to change or cancel your plan.

5. Acceptable Use and User Conduct

You agree to use the Service in a lawful and responsible manner and not to:

  • Violate any applicable laws or regulations
  • Upload, store or share content that is illegal, abusive, defamatory, discriminatory or otherwise harmful
  • Infringe or violate the intellectual property or privacy rights of others
  • Attempt to gain unauthorized access to any part of the Service or related systems
  • Interfere with or disrupt the integrity or performance of the Service
  • Use the Service to send spam, unsolicited messages or misleading communications
  • Use the Service to store or route personal data of third parties without appropriate consent
  • Reverse engineer, decompile or attempt to derive the source code of the Service except where allowed by law

We reserve the right to investigate and take appropriate action, including account suspension or termination, if we reasonably believe you have breached these obligations.

6. Content and Intellectual Property

6.1 Our rights

The Service, including the underlying software, design, logos, trademarks and content we provide (excluding your content) are owned by PlantOS or our licensors and are protected by intellectual property laws. Except as expressly allowed by these Terms, you may not copy, modify, distribute, sell or lease any part of the Service.

6.2 Your content

You retain ownership of the content you upload or create in the Service, including plant records, notes, images and other data associated with your account.

By using the Service you grant PlantOS a worldwide, non exclusive, royalty free license to host, store, process, display and use your content as needed to operate and improve the Service, to provide features you request and to generate aggregated and de identified statistics and models that do not identify you personally.

You are responsible for ensuring that you have the rights to upload and use any content, and that your content does not infringe the rights of others.

7. AI Features and Limitations

PlantOS provides AI supported features such as nutrition suggestions, troubleshooting and pattern analysis. These features are based on models, data and assumptions and are inherently probabilistic. They can be wrong, incomplete or unsuitable for your specific situation.

  • AI outputs are suggestions and should not be treated as guaranteed results or professional advice.
  • You remain responsible for decisions you make based on AI outputs, including how you care for plants or structure your trade and import activity.
  • You should always consider your own experience, local conditions and applicable regulations when acting on AI suggestions.

8. No Professional Advice or Guarantees

The Service is intended to help you organize information, learn from patterns and support better care decisions. It does not replace:

  • Professional horticultural, agricultural or scientific advice
  • Regulatory guidance for imports, exports or plant health
  • Veterinary or medical advice of any kind

We do not guarantee that any particular plant will survive, grow or perform in a certain way, or that any trade or import will be successful. You use the Service at your own risk and remain responsible for compliance with local regulations, permits and health requirements.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use and protect your information and how we support research and preservation efforts. By using the Service you agree to the Privacy Policy in addition to these Terms.

10. Disclaimers

The Service is provided on an 'as is' and 'as available' basis. To the fullest extent permitted by law, PlantOS disclaims all warranties of any kind, whether express, implied or statutory, including but not limited to:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non infringement
  • Warranties that the Service will be uninterrupted, secure or error free
  • Warranties that defects or errors will be corrected without delay
  • Warranties that content or advice obtained through the Service will be accurate or reliable

11. Limitation of Liability

To the maximum extent permitted by law, PlantOS and its owners, affiliates, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill arising out of or related to:

  • Your use of or inability to use the Service
  • Any conduct or content of any user or third party on the Service
  • Any content obtained from the Service
  • Any unauthorized access, use or alteration of your transmissions or content

In no event will our total liability for all claims relating to the Service exceed the amount you paid to PlantOS for the Service in the twelve months prior to the event giving rise to the claim, or a reasonable minimum specified by applicable law, whichever is lower.

12. Indemnification

You agree to defend, indemnify and hold harmless PlantOS and its owners, affiliates, officers, employees and agents from any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your content, or your breach of these Terms or violation of any law or third party rights.

13. Suspension and Termination

We may suspend or terminate your access to the Service, in whole or in part, at any time if:

  • You materially or repeatedly breach these Terms
  • We are required to do so by law or by a court or regulator
  • Continuing to provide the Service to you is no longer commercially or technically viable

Where reasonable we will try to give you advance notice of suspension or termination. Upon termination your right to use the Service will stop and we may delete or restrict access to your content, subject to any legal obligations we have to retain certain data. Sections of these Terms that by their nature should survive termination will continue to apply.

14. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or the Service will be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles. Any legal action or proceeding relating to your use of the Service will be brought in the courts of [Your Jurisdiction], and you consent to the jurisdiction of such courts.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes we will provide notice, for example by updating the 'Last updated' date at the top of this page, sending an email or displaying a notice in the Service. Your continued use of the Service after changes take effect means you accept the updated Terms.

16. Contact Information

If you have any questions about these Terms or the Service, you can contact us at:

Email: legal@app.ponaddict.com

Address: [Add your business or correspondence address here]

By using PlantOS, you acknowledge that you have read, understood and agree to be bound by these Terms of Service.